EZ Dock is one of the best solutions available for waterfront owners. However, after years of traditional steel and wood docks being the most common dock installed people may be a little hesitant to abandon what they know for a product they are uninformed about. With it’s modular-design and worry-free durability, EZ Dock allows a customer to design the perfect dock to fit their needs that will hold up over time. However, when we are talking to customers about EZ Dock, they all tend to ask several of the same questions. Today, we are going to go over some of these to give our customers as much helpful information they can get before they give us a call.
Frequently Asked Questions (FAQs) About EZ Dock
1. How long will it take to get my new dock?
All EZ Dock products offered at Deaton’s Waterfront Services are in-stock and ready to be installed. Most docks can be delivered and installed right away so you can begin enjoying your dock immediately, but in the case that we are out of a product the turnaround time at most can take up to a month.
2. Can you install the dock, or will I have to myself?
Deaton’s Waterfront Services is proud to offer installation for any project our customers see fit. We will give you a quote beforehand to make sure everything is good to go. However in the case of EZ Dock, the installation process is very simple and can be installed within a day. Projects generally require two people for installation.
3. Does EZ Dock require any special tools for installation?
A coupler installation tool (about $40) is the only specialized tool that you will need to assemble the EZ Dock sections. A hammer, ratchet, 15/16″ socket, coupler socket tool (about $5), and a Phillips head screwdriver is all it takes. Consider the fact that the EZ Dock design eliminates up to 60% of the components that other manufactured dock systems need for assembly. It takes only one connection point to make twenty feet of EZ Dock, versus up to seven connection points on ordinary systems. It really is simple and EZ! And, the sections can be assembled on land or in the water.
4. What is inside of EZ Dock?
The EZ Dock one-piece sections contain no fillers or foam for flotation. Their uniquely engineered design forms chambers that displace water and trap air for buoyancy.
5. How hot does EZ Dock get after sitting in the sun all day?
The light color of EZ Dock helps keep the deck surfaces cooler than just about any other deck surface. Shade Structures can always be added to EZ Dock. EZ Dock uses a UV-8 inhibitor in all of its products. These inhibitors range from UV-1 being the lowest protection to UV-8 being the largest protection. We also produce an extremely thick product (about 3/8″ average thickness). The final defense against UV is the light tan color of the dock.
6. How much maintenance does EZ Dock require?
EZ Dock will provide a long-life experience of maintenance-free enjoyment. An occasional wash with soap and water is about all that is required to keep the dock looking new.
7. What anchoring options do I have for my dock?
EZ Dock has several anchoring options including steel pipes, hinge kits, deadweights, and stiff arms. EZ Dock can be anchored in any water condition.
8. Is the deck surface slippery when wet?
The EZ Dock surfaces have a non-skid texture molded into the dock sections. The docks also have grooves to channel the water away. These two items work together to provide safe footing, even when the deck surface is wet.
9. Will the dock damage my boat or personal watercraft?
No. EZ Dock is manufactured out of high-density polyethylene and will not damage any hulls. EZ Dock also manufactures dock bumpers to provide extra security.
10. What gangway options are available?
There are two options when choosing a gangway for EZ Dock: Polyethylene or Aluminum. EZ Dock also offers wooden plank kits.
11. What is the freeboard height for EZ Dock?
Dock sections are 15″ high and will draft about 2″ of water resulting in a really nice 13″ freeboard height.
12. Is EZ Dock environmentally safe?
EZ Dock is just about the most environmentally friendly product that you can put on the water. Our dock sections do not rust, splinter, dissolve, or have any paint or chemicals that can harm the environment.
13. How long has EZ Dock been around?
EZ Dock was started in 1989 by Jack Neitzke and Cliff Vierus. Jack owns a Harbor on the Mississippi near Winoma, MN and had decided to update his entire dock system. As he shopped around and looked at different brands and styles of docks, he felt that everything currently available required too much maintenance, had too many parts, was too difficult to install or change once installed, needed to be taken out in the winter, or was just plain too expensive. Well, Jack explained all this to Cliff, and the two of them set out to design a dock system, which would resolve those issues. In 1991 the first EZ Dock prototype sections were rotational molded and went into use at Jack’s Harbor. Today, those original 78 sections are still in use YEAR ROUND.
14. Is EZ Dock foam-filled? Won’t that cause it to sink?
NO! The Composite Materials Center at Winona State University has performed various tests and measurements on the EZ Dock sections which prove that even if you took a chain saw and opened the dock sections from top to bottom the dock would only lower about 1.6″ further into the water, the interior pylons would each continue to support about 55lbs apiece. This means that the smaller section could continue to support 330 lbs and the larger one would continue to support about 500lbs. Even if you flooded the interior pylons, it still won’t sink under its own load because the density of the polyethylene is less than that of water.
15. Why not use foam? Wouldn’t that be simpler?
While it would have been easier to build a float that contained foam, our advanced structural design has completely eliminated the need for foam. Simply put, our float doesn’t need foam for structural integrity, flotation or for any other reason. Our decision to NOT use foam was based upon the advise we received from water use experts with several different State’s Departments of Natural Resources, and others, like the U.S Army Corps of Engineers. Their concern was for the long range detrimental effects on the environment of foam which could potentially escape if a float is damaged.
16. What happens if my dock becomes damaged?
First, consider that the average wall and deck thickness is anywhere from two to four times thicker than ordinary foam filled floatation devices. So, it’s very unlikely that even under extreme conditions the EZ Dock float/deck would develop a leak. But, if it did, you would simply drain the water and repair the affected area with a heat source like a soldering iron.
17. Aren’t all floating docks tipsy and difficult to walk on, especially in waves?
While there will always be a floating sensation on any floating dock, there are differences between dock designs. The EZ Dock being one long, continuous, float, reduces these effects considerably. Consider the fact that when you walk on a conventional floating dock which uses decking to span between floats, your weight is mostly concentrated on only one float which has about 13 square feet of water-to-float surface contact. But, when you walk on an EZ Dock your weight is distributed over a minimum of 35 square feet of water-to-float contact area. That’s nearly 3 times more area! With regard to wave action, consider that the EZ Dock float/deck section, must because of its length and connection to other sections, rise to the top of waves and therefore bridges them. EZ Dock doesn’t act like a sea serpent trying to be high and low at different points.
18. Can I leave my EZ Dock in during the winter?
Ice, and extreme cold weather do not affect the EZ Dock float/deck. The polyethylene remains flexible to -90 degrees Fahrenheit and the floats are only drafting about 1.5″ of water, meaning that ice pressure will force the float upward, not inward. If you know however that there will be an ice pressure push affecting your installation, we recommend that you remove the pipes or pilings so that the pipes won’t be bent by that force.
19. Is EZ Dock expensive?
It has been said that there are two costs involved with any purchase. The initial cost to buy a product, and the cost of ownership. While there may be other systems available for less money, there are certainly just as many available for more money as well. We never intended for the EZ Dock system to be the cheapest to buy, only the least expensive to own! Our design provides for a long (25 to 30 years expected) and trouble free (rubber couplers provide for flexing and eliminate component fatigue) lifetime of usage.
20. What is the warranty provided by EZ Dock?
EZ Dock provides an 8 year warranty on the floating docks (see warranty). If a dock section should fail due to a manufacturing defect the dock is replaced with a new dock, not a prorated amount but a new replacement dock. EZ Dock provides extended warranty services for up to twenty years based on customer requirements.
While this will answer some questions, we understand that there are many more. If you are interested in EZ Dock and have any questions concerning it, feel free to contact us or give us a call at (800)654-8168.
